As part of the implementation of the Fairwork project in BiH, the presentation of the first Fairwork BiH report was held. The presentation was held on September 7, 2023. and representatives of relevant institutions, companies, platforms, trade unions, employers’ associations, international organizations and local non-governmental organizations attended the event.
The members of the Fairwork team presented the project, methodology and research objectives, as well as the key results of the research to the attendees at the workshop, which stimulated discussion among the attendees.
This report is the result of the first Fairwork survey in the country and represents a set of ratings according to the five Fairwork principles of the following digital platforms in BiH: Fix.ba, Glovo, Korpa, mojTaxi, Šetnja.ba, StudenTime, Žuti Taxi and Daubau.ba.
During the presentation of the Report, the Principal Investigator of Fairwork BiH research, Nermin Oruč, addressed the participants. He said that the issue of exercising the rights of workers in the platform sector is important not only for the sake of the workers. It becomes equally important for employers because all research shows that employee satisfaction largely depends on the topics covered in this research.
The presentation of the report was also attended by Ernis Imamović, Assistant Federal Minister of Labor and Social Policy. During his address, he referred to the work of the Ministry and presented the steps that are planned to be taken in the coming period.
“Such reports represent for the entire community, and especially for decision makers, an important perspective that can help create decisions that are made at the level of the Federation, but also at the level of Bosnia and Herzegovina,” he said. He referred to the next steps of the Ministry and to the decisions that need to be made when it comes to the field of employment, work and labor relations.
Adam Badger, Fairwork manager for Bosnia and Herzegovina from the Oxford Internet Institute, also addressed the attendees. He said that at the global level, 38 countries participated in such projects.
“The intention is to expand it to as many countries as possible. This report produces material that encourages change and indicates clear guidelines for improving working conditions on platforms,” he said.
The research results were presented below by members of the research team, Amela Kurta and Ilma Kurtović. The results of the research show that for most of the analyzed platforms there is significant room for improvement in achieving fair working conditions according to the principles of Fairwork. A score of 1 means that the platform met the thresholds and was able to demonstrate this. A score of 0 means that the platform cannot be determined to have met that score. The platform with the most points (Glovo) won 4 points. Two platforms (Korpa and Žuti Taxi) won 2 points each, while mojTaxi and StudenTime won 1 point each. The remaining three platforms (Fix.ba, Šetnja.ba and Daibau.ba) did not win any points.
After the presentation of the key results, a panel discussion followed. This topic was discussed from different perspectives by the panelists Prof. Ph.D. Jasminka Gradaščević Sijerčić, who spoke about flexible forms of employment, legislation and practice in Bosnia and Herzegovina. After her, the next panelist, Adis Kečo – representative of the Federation of Independent Trade Unions in Bosnia and Herzegovina, spoke about the possibilities of unionization of platform workers. Finally, the audience was addressed by Mr. Ivan Laketa, director of Glovo, which achieved the highest number of points this year.
We would like to thank the attendees for their time and participation in this presentation, and for all the information they shared with us during the discussion.
You can find the full report at the link: https://fair.work/en/ratings/bosnia-and-herzegovina/
Photo gallery from the presentation: